Terms & Conditions
Approval
Claire Yates Art will provide a detailed description of the artwork to be created and liaise with the client on composition, size, medium, special requirements such as background etc.
At the end of the process the artist will send a watermarked image of the artwork via email for the client’s approval.
Time frame
Claire Yates Art will endeavour to complete any artworks within a certain time frame. I.e. If the commission is for a gift for a certain date.
Usually a piece of artwork can be completed in a week depending on current work load and waiting list for commissions.
Price Quotations
All pricing for the sizes of commissions will be discussed before commencement of the commission.
All prices can be found on Claire Yates Art here: Price Guide
Reference photos
High quality photos are required for any commission to ensure a high standard of work is produced and therefore the client will be required to provide these said photos via email or any other shared photo platform.
Unless you live locally to Claire Yates Art and then the artist would be able to take photos of the subject.
Artwork progress
Claire Yates Art will be in contact with the client during the process of the commission to ensure everything is satisfactory.
If the client is unsatisfied with any aspect of the artwork then adjustments can be made at the early stages only but no refunds will be made.
Deposit
Claire Yates Art will issue the first invoice of 50% of the agreed price of the commission. This will be a non-refundable payment up front and to ensure that if the client terminates the commission before it is finished then the artist does not lose out. Once the deposit has been made then Claire Yates Art will commence the commission.
Payments
The final invoice will be issued by Claire Yates Art upon completion of the artwork and payment must be made before the artwork has been posted. The postage price would be included on the invoice. A receipt will be sent with the finished artwork as proof of payment.
The deposit and the full payment are both required 14 days after the client has received the invoices. Payment details will be provided on all of the invoices or by request from the artist.
All payment will be made via bank transfer or PayPal. Or for international payments- XOOM by Paypal. Any other payment methods can be discussed with the artist.
Additional Expenses
Additional expenses would include any postage and packing of the commission to the client’s address. Any other additional expenses would be discussed with the client and added to the final invoice. The client will be responsible for any shipping or handling fees associated with the artwork.
Termination of the commission
If the client chooses to terminate the commission before completion then Claire Yates Art will retain any paid non-refundable deposits.
Shipping
All artwork will be packaged by Claire Yates Art in protected packaging to ensure the artwork arrives undamaged, however in the event that the packaging and commission becomes damaged during shipping then Claire Yates Art can not be held responsible.
All commissions will be posted with a surround mount but unframed due to risk of damage during transit.
All commission will be posted by Correos, Spain and by using a tracking service. This usually costs around, (for e.g. 30 euros for a 30 x 40 cm size commission) to use to the service and ensures that the artwork can be tracked and signed for.
Copyright
Claire Yates Art will retain all copyrights to the artwork and therefore will share the work on social media sites and her website. Ultimately the customer has permission to also share the artwork publicly and use it on display for private use. Any reproduction of the artwork, especially reproductions that will be used for profit or commercial uses are strictly prohibited unless approved by the artist in writing.